COMMON QUESTIONS

Feel free to contact us if you have any questions: info@scootersrepublic.net

Or click on the button below

DO ALL PRODUCTS COME WITH A WARRANTY?

Yes, all our e-Scooters come with a Limited 1 Year Warranty;

For Megawheels products:

  • >1 month from purchase date, we can offer refund or replacement.

  • 1-3 months, free maintenance or replacement is be available, and we will cover the shipping and maintenance costs.

  • 3-6 months, we offer free maintenance and pay the shipping cost of item return to customer, but customer will need to cover the shipping costs to us.

  • 6-12 months, we offer free maintenance, however the customer will need to pay for all shipping costs.

  • For refund requests that meet our refund terms, we will complete the refund within 1-3 business days.

For N4, N7, M6 Products

  • 1 year limited warranty for replacement parts and 6 months for battery parts. On these products we only send out replacement parts and do not offer return to base repairs. 

HOW LONG DOES DELIVERY TAKE?

Delivery to mainland EU countries takes 2-5 days once we have processed your order. You can track your delivery with DHL

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WHAT PAYMENT METHODS DO YOU ACCEPT?

All payments are protected via secure 256-bit SSL

We accept the following payment methods;

  • PayPal

  • Mastercard (Debit & Credit Cards)

  • Visa (Debit & Credit Cards)

  • Amex